I received an Epson Artisan 800 photo printer from my in-laws for Christmas last year. The problem was that it wouldn’t print properly. I called Epson, and they exchanged the printer. I was yet again excited, but alas it would not print either. Yet another call to Epson and another printer. Yay!?! It came with the wrong ink cartridges.
I now have the right cartridges and my printer is printing. Who knew Christmas was in August.